Will My Contractor Meet My Insurance Adjuster?

Robert Moore By: Robert Moore

Will Green Country Roofing meet with your adjuster?

Absolutely. Having your contractor on-site means damage doesn’t get overlooked. Let’s talk about an adjuster meeting and what goes on before, during, and after.

Orange chalk adjuster markings on dark shingles — close up hail hit marksBefore the Meeting:

When your house has been damaged by a storm to the point that filing a claim is necessary, this is the most important time for your contractor to do a thorough inspection. An adjuster can have many claims to assess in a day — sometimes 10 or more. The best way to handle this overload is for us to do the entire job of evaluating your property the way the adjuster would. We put a packet together just like the adjuster would. That prep work is what gets your home put back together right.

During the Meeting:

Being prepared for this meeting is important. Once the adjuster arrives, we shake hands and get to work. We let him or her know that we did our due diligence. From there, we let the adjuster do his or her job. The adjuster may or may not have any questions for us. We can tell early on if the adjuster is having any issues. If he or she is having difficulty, we will step in and alert him or her to the damage that we found on your property. At the end of the day, we want to be part of the solution to getting your home restored to pre-storm condition not the problem.

After the Meeting:

Rob's hand lifting damaged shingle — wedding ring visible, chalk marks on surrounding shinglesAfter an adjuster meeting, a decision about roof replacement, along with siding and gutters if applicable, is made. This decision may be made on the spot and communicated to you as the homeowner, or the decision might be mailed to you in a week or two. The adjuster will write up his or her estimate.

This estimate can be confusing to interpret. We will do our best to explain everything to you so that it makes sense. If any items are left off this estimate, we will simply send documentation to the insurance company, requesting that these items be added to the estimate. This process is called supplementing.

From there, we get your job scheduled and get it done. Will we meet your adjuster? Yes, and we will be completely prepared to do so. Please contact Green Country Roofing at (918) 607-7409 if you have any further questions about this process.

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